Improving the Workflow of the Swiggy Dineout Sales Team — A Case Study

Improving the Workflow of the Swiggy Dineout Sales Team — A Case Study

Swiggy Dineout is the dine-out vertical of Swiggy, that enhances the dining-out experience by allowing users to discover restaurants, make reservations, and access exclusive offers and discounts on dining bills at over 18,000 partner restaurants across numerous Indian cities.

Swiggy Dineout is the dine-out vertical of Swiggy, that enhances the dining-out experience by allowing users to discover restaurants, make reservations, and access exclusive offers and discounts on dining bills at over 18,000 partner restaurants across numerous Indian cities.

Introduction

When I joined Swiggy’s CEO Office team as a product design intern, I had an wonderful opportunity to work on some interesting problems. One such problem was to improve the efficiency of the workflow of the Sales Team of Swiggy Dineout.

The Core Users of this product would be the Account Managers (AMs) of the restaurant partners (Rx)

Information Architecture

The solution was building a unified, intuitive mobile app that empowers Dineout sales teams to focus on impactful work—closing more leads, running better campaigns, and seeing their progress live.

Dhibar © 2026. Made with love in the dorms of IITR

Let’s build something meaningful together

ayushd.me@gmail.com

Currently open to new opportunities

Dhibar © 2026. Made with love in the dorms of IITR

Let’s build something meaningful together

ayushd.me@gmail.com

Currently open to new opportunities

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